Conference Terms
Website Terms
Conference Terms

COVID-19 Safety Acknowledgment — Liability Waiver and Release of Claims

COVID-19 SAFETY INFORMATION:

While participating in events held or sponsored by the Efficient Language Coaching Global., (“ELC”) as organizer, will establish a prevention of COVID 19 protocol so that the necessary measures are adopted to prevent the spread of Covid 19, applying the measures established by the Health Authorities, supervising and coordinating that the aforementioned measures are applied by the establishment in which the event is held and by service providers and subcontractors.

The organizer will inform the participants, previously to the beginning of the event, about the preventive measures that may affect them and that they will have to apply, such as: wear a mask at all times, clean their hands with hydro-alcoholic gel before entering the premises where the event takes place, maintaining interpersonal distance, keep a distance between seats, etc.

The organizer will also have a protocol of action in case any of the participants, volunteers or subcontractors at the event show symptoms of COVID 19 (fever, cough, fatigue, etc.).

Nevertheless, ELC, the organizer, cannot guarantee that its participants, volunteers, partners, or others in attendance will not become infected with COVID-19.

In light of the ongoing spread of COVID-19, individuals who fall within any of the categories below should not engage in ELC events. By attending an ELC event, you certify that you do not fall into any of the following categories:

1. Individuals who currently or within the past fourteen (14) days have experienced any symptoms associated with COVID-19, which include fever, cough, and shortness of breath among others;
2. Individuals who have travelled at any point in the past fourteen (14) days that has experienced or is experiencing sustained community spread of COVID-19; or
3. Individuals who believe that they may have been exposed to a confirmed or suspected case of COVID-19 or have been diagnosed with COVID-19 and are not yet cleared as non-contagious by state or local public health authorities or the health care team responsible for their treatment.

DUTY TO SELF-MONITOR:

Participants agree to self-monitor for signs and symptoms of COVID-19 (symptoms typically include fever, cough, and shortness of breath) and, contact ELC if he/she experiences symptoms of COVID-19 within 14 days after participating.

LIABILITY WAIVER AND RELEASE OF CLAIMS:

I acknowledge that I willingly engage in ELC events (the “Activity”).

RELEASE AND WAIVER.

I HEREBY RELEASE, WAIVE AND FOREVER DISCHARGE ANY AND ALL LIABILITY, CLAIMS, AND DEMANDS OF WHATEVER KIND OR NATURE AGAINST THE EFFICIENT LANGUAGE COACHING GLOBAL AND ITS AFFILIATED PARTNERS AND SPONSORS, INCLUDING IN EACH CASE, WITHOUT LIMITATION, THEIR DIRECTORS, VOLUNTEERS, AND AGENTS (THE “RELEASED PARTIES”), TO THE FULLEST EXTENT PERMISSIBLE BY LAW,  INCLUDING BUT NOT LIMITED TO DEATH, BODILY INJURY, ILLNESS, ECONOMIC LOSS OR OUT OF POCKET EXPENSES, OR LOSS OR DAMAGE TO PROPERTY, EXCEPT CAUSED BY THE NEGLIGENCE OR FAULT OF THE RELEASED PARTIES,  WHICH I, MY HEIRS, ASSIGNEES, NEXT OF KIN AND/OR LEGALLY APPOINTED OR DESIGNATED REPRESENTATIVES, MAY HAVE OR WHICH MAY HEREINAFTER ACCRUE ON MY BEHALF, WHICH ARISE OR MAY HEREAFTER ARISE FROM MY PARTICIPATION WITH THE ACTIVITY.

ASSUMPTION OF THE RISK.

I acknowledge and understand the following:

1. Participation includes possible exposure to and illness from infectious diseases including but not limited to COVID-19. While particular rules and personal discipline may reduce this risk, the risk of serious illness and death does exist;
2. I knowingly and freely assume all such risks related to illness and infectious diseases, such as COVID-19.

MEDICAL ACKNOWLEDGMENT AND RELEASE.

I acknowledge the possible health risks associated with the Activity. I agree that if I experience any of these or any other symptoms during the Activity, I will discontinue my participation immediately and seek appropriate medical attention.

  I DO HEREBY RELEASE AND FOREVER DISCHARGE THE RELEASED PARTIES FROM ANY CLAIM WHATSOEVER WHICH ARISES OR MAY HEREAFTER ARISE ON ACCOUNT OF ANY FIRST AID, TREATMENT, OR SERVICE RENDERED IN CONNECTION WITH MY PARTICIPATION IN THE ACTIVITY.

Terms and Conditions

1. For the purposes of these terms and conditions“the Company” shall mean Efficient Language Coaching Global S.L.U. with registered office at crta. Montblanc, s/n, Mas cal Tone,43205 Reus (Tarragona, Spain), “the Event” shall mean the Neurolanguge Coaching Conference, “Participant” shall mean relating to the person who has completed the delegate, exhibitor or sponsor registration and/or the Participant which she/he is representing, “Premises” shall mean Sunway Playa Golf & SPA, Paseo Maritimo de Sitges 92-94, 08870 Sitges, Barcelona, Spain.
2. Conclusion of contracts, minimum participation, scope of obligation
   a. Any offers of the Company are non-binding and an invitation to tender, unless expressly stipulated as binding or containing specific time limits for acceptance.
   b. The registration of the participant to the Conference may be carried out on our Internet platform (under https://nlc2023.com). Registrations will be processed electronically in the order as they are purchased/registered with regard to the capacity of the conference location. The participant is obliged to provide a valid email address and contact details upon registration.
   c. Conference registration by the participant shall be deemed to be a binding offer to enter into a contract with the Company. The Company is entitled to accept such offer within 7 days after its receipt. The acceptance of the offer will be sent in writing or by email by the Company, in any case admission to the Conference shall be deemed such acceptance. Any contract conclusion is subject to the requirement of reaching the minimum number of participants (see clause 4.2 herein), which is hereby expressly referred to.
   d. The scope of the Conference is the content and presentations previously announced. the Company reserves the right to change the content of such previously announced content and presentations in the Event that it is required for the target group or by technical changes. In addition the Company reserves the right to change the presenters/speakers in the Event that the announced speakers are not able to attend the Conference due to illness or other circumstances.
3. Participant Prices, fees and Payment Conditions
   a. The fee for participating in the Conference (the “Participation Fee”) amounts to 495€ (four hundred and ninety five Euros) plus VAT (21%).
   b. The Participant Fee covers the participation in the Conference as set out in our confirmation notice. Unless otherwise agreed, the payment of the Participation Fee shall additionally cover any Conference documentation issued by the Company at its discretion in written or electronic form. Any travel costs, including travel, accommodation and/or private expenses of participant, shall be the sole responsibility of the participant and be paid and covered by the participant him/herself. This shall also apply to any food or beverages which are not included in the registration stated on the confirmation notice.
   c. The agreed Participation Fee is to be paid immediately by the participants upon registration via Stripe on the conference site shop – website https://nlc2023.com.
   d. Offsetting against counterclaims of the participant or withholding of payments due to such claims is only permitted if the counter claims of participants are undisputed or recognised in an enforceable and non-appealable judgment.
   e. The Participant shall pay 100% of any fee due to the Company on booking and in advance of the Event taking place.
   f. The Participant acknowledges that failure to pay in accordance with Clause 3.5 above shall entitle the Company to refuse entry to, or use of, any space at the Event to the Participant and/or its representative(s).
4. Execution time, Cancellations by the Company, postponements
   a. The Event will be performed at the agreed time (performance), whereby the details set out in the order confirmation shall be decisive.
   b. In the Event that there are less than 40 participants registered for the Event, the Company is entitled to cancel the Event, no later than two weeks before the Event is scheduled to take place. In this case, the registrant is not obliged to pay the Participation Fee. The Company will refund any paid Participation Fees. Other mutual claims are expressly excluded in this case. In particular, the Company is not responsible in this case for any travel and / or accommodation costs of participants.
   c. The Company also can cancel the Conference due to important reasons, for example, for absence or illness of a speaker or due to force majeure situations. In these cases and in cases of necessary program changes the Company will inform the participants as timely as possible. In the Event that the Conference must be cancelled by the Company, the registrant is not obliged to pay the Participation Fee. Any other claims of the Participant are expressly excluded, except in cases of intentional or grossly negligent conduct of legal representatives, employees or other agents of the Company.
   d. The Company shall incur no liability to the Participant if the Company is prevented, or hindered, by any cause whatsoever beyond its control from holding the Event and/or from making any provision at the Event and in particular, but without prejudice, to the generality of the foregoing by Act of God, war, riot, civil commotion, Government controls, restrictions or prohibitions including coronavirus transmission control restrictions or any other Government act or omission whether local, regional or national, fire, flood, subsidence, sabotage, accident, strike or lock out and shall not be liable for any loss or damage resulting therefrom suffered by the Participant.
5. Cancellation by the Participant
   a. In the Event that the Participant wishes to cancel any reservation, or part of any reservation, this must be given in writing, via email. The following cancellation charges shall apply:
   – 80% of the registration fees will be refunded if the cancellation occurred in written form more than 90 days before the Event;
   – 50% of the registration fees will be refunded if the cancellation occurred in written form less than 90 but more than 30 days before the Event;
   – Registrations cancelled less than 30 days before the Event, in any form, or cancelled without being in a written form at any time, will not be eligible for a refund at all.
   b. Consumers shall have the following rescission right to rescind this agreement without providing reasons within 14 days. The rescission period is 14 days as from the date of conclusion of the contract. In order to exercise your right to rescission you have to inform us (the Company), via an unambiguous declaration (for example a letter sent to us by regular mail, telefax or e-mail) about your decision to rescind this agreement. In order to maintain the rescission period it is sufficient that you send off the notification regarding the exercising of the rescission right prior to the lapse of the rescission period.
   c. If you rescind this agreement we shall refund to you all the payments which we received from you including the delivery costs (with the exception of additional costs which arise because you have chosen a different kind of delivery than the lowest period standard delivery which we offer) without undue delay and at the latest within 14 days as of the day on which the notification of your rescission is received by us. For the payment we use the same payment method which you used in the original transaction unless something different was expressly agree with you; in no case will we charge fees for this refund.
6. Copyright, prohibition of audio-visual recordings
   a. The Company reserves all property and intellectual rights to any catalogues, brochures, documentation and any other conference related documents, distributed by the Company to the participants – in whatever form (such as a hard copy or electronic form) and related to the Conference. The reproduction, transmission or other use of documents shall only be permitted with the express written consent of the Company.
   b. Taking pictures and making of video and / or audio recordings during the Event for copyright reasons and in consideration of the speakers and presenters and other participants is prohibited unless expressly permitted by the Company.
7. Liability, safety instructions
   a. The Conference will be carefully prepared and performed by the speakers and presenters. The Company accepts no liability for the timeliness, accuracy and completeness with respect to the Conference documents and contents.
   b. The Participant shall comply with any rules and regulations associated with the Premises and prevention of COVID 19 Protocol and shall ensure that its representatives required to attend the Event shall do the same.
   c. The Participant shall not apply any substance or coating, including without limitation, any paint, lacquer or adhesive, to the Premises or to any property at the Premises.
   d. The Company reserves the right to refuse entry to the Event to the Participant and/or any person attending the Event because of the Participant if the Company believes that it would be detrimental to the Company’s business or property or the business or property of the Premises to permit entry.
   e. Unless agreed otherwise in these terms and conditions, the Company shall only be liable for damages or unnecessary expenses – for whatever legal reason – if the damages or the unnecessary expenses
   – were caused by the Company or one of its vicarious agents through a culpable breach of an obligation, the fulfilment of which is essential for the carrying out of the contract and which the participant would ordinarily be entitled to depend upon (material contractual obligation), or
   – can be attributed to gross negligence or wilful infringement of a contractual obligation on the part of the Company or the part of its vicarious agents.
   f. The Company is not liable for any loss of and / or damage to objects brought to the Conference by the participants, unless the Company is responsible for such loss or damage due to its own gross negligent or intentional acts. Participants are responsible for the supervision of their own property themselves. The duty to maintain safety for the venue is for Premises, not the Company. Claims of infringement of safety duties should be sent directly to Premises.
   g. Save where such claim or expense arises as a result of the Company’s negligence, the Participant shall indemnify the Company against any claim or expense whether in respect of personal injury or damage to property provoked by the participant or otherwise relating to its attendance or proposed attendance at the Event. For the avoidance of doubt, this clause shall apply where the Company shall become liable should the Venue Provider not be able to honour any commitment to a third party.
   h. The Participant shall obey the instructions and/or directions of any responsible member of the Company’s staff and/or any responsible member of staff associated with the Premises and shall ensure that its representatives required to attend the Event shall do the same.
   i. The Company offers no warranties in respect of services provided at the Event.
8. Data Protection
   a. The interested party who provides with personal data, through the online platform or by email, is informed that the treatment of their data is done by:
   Efficient Language Coaching Global SL, Apartado de correos 29, 43470 La Selva del Camp, Tarragona, Spain
   Email: [email protected]. Your personal data will be treated in accordance with the Spanish Organic Law 3/2018, of December 5th, for the Protection of Personal Data and the EU Regulation 2016/679.
   c. By providing the Personal Information required to register for the Event you agree that the Company may contact you by post, telephone, email or fax to keep you updated on arrangements being made for this Event.
   d. The Company will use the Information provided in a manner reasonably required to run the Event. The Company does not sell, share, or rent this Information to third parties. Any use of Information not disclosed here will only be made with your express permission.
   e. The Company shall not be responsible for any information, or the use of any information, provided by the Participant to a third party.
   f. The interested party may exercise the rights of access, rectification, cancellation and opposition by sending an email to the person responsible for the personal data file to the following email address: [email protected] or by postal mail to the following address: Efficient Language Coaching Global SL, Apartado de correos 29, 43470 La Selva del Camp, Tarragona, Spain
9. Applicable Law and Unenforceability of terms
   a. These terms and conditions shall be governed by and construed in accordance with Spanish Law and you hereby submit to the exclusive jurisdiction of the Spanish Courts.b. If a competent court declares any of these terms and conditions unenforceable, all other terms and conditions shall remain of full force and effect and the unenforceable term and/or condition shall endure to the extent permissible.
10. Transfer of Rights
    Any transfer of rights and obligations of the participant under the contract concluded with the Company shall only be valid with the written consent of the Company.

Website Terms

General sales conditions
Legal Texts RGPDUE 2016/679 – LOPDGDD 3/2018	See. 20. 2

TERMS AND CONDITIONS OF SALE OF THE WEBSITE

1. GENERAL IN FORMATION

In accordance with Law 34/2002 of 11 July, Services Information Society and Electronic Commerce, reporting l to ownership of this website, languagecoachingcertification.com (hereinafter Web Site) hold by EFFICIENT LANGUAGE COACHING GLOBAL, SLU, [ hereinafter EFFICIENT LANGUAGE COACHING ], provided with NIF: B55769798 registered in the register Mercantile Tarragona Volume 3187, Page 41, Line T55359, Entry 1 st, and whose data contacts are:

Address: Efficient Language Coaching Global SL, Apartado de correos 29, 43470 La Selva del Camp, Tarragona, Spain, email : [email protected]

The present document establishes the terms and conditions that regulate the access, use and purchase or acquisition of products and / or services of the EFFICIENT LANGUAGE COACHING website and that will be applied by the users of the website. Please read these terms and conditions of sale carefully.

Access to the website automatically makes you a user of it, understanding and accepting all of these Conditions of sale of the website.

EFFICIENT LANGUAGE COACHING declines any responsibility derived from the breach by users of any of the terms and conditions and the rules of use of the website. The user assumes and accepts the possible modification of the Conditions of sale of the website at a later time, with EFFICIENT LANGUAGE COACHING reserving the prerogative of its modification without the need for prior notice. The continued use of the website implies its acceptance by the user and / or user, and the responsibility of the latter in its review.

Any person using the website confirms that they are capable of acting on their own account and understands and accepts all the Terms and Conditions of sale of the website.

To resolve any questions you may have, you can contact the EFFICIENT LANGUAGE COACHING Team by sending an email to [email protected]

2. PRODUCT AND SERVICE

NEURO LANGUAGE COACHING is a website mother of all websites of EFFICIENT LANGUAGE COACHING dedicated to training through courses for language teachers, certified and accredited by the ICF, the teaching of languages, conference registration, the sale of online courses and materials and the sale of books in audio or physical.

3. ACCESS OF USERS

The simple access to the website, attributes to the person who performs it the condition of user.

The use of services offered on the website is free for users, not involving any commission or cost of any kind in accessing the website, except for the cost of connection through the telecommunications network provided by the access provider hired by the user, who will be in charge of the user.

Access through third-party applications (for example, Facebook) implies that the security of access through this route is the responsibility of said entities. Likewise, the website declines any direct or indirect responsibility for the fall of the systems or unavailability of the website or any similar situation.

4. RULES OF USE OF THE WEBSITE

The website can only be used by persons over 18 years. By accessing, using or purchasing on the website, the user confirms and guarantees that they are over 18 years of age and that they have the legal capacity to enter into contracts through this website.

The user will be responsible for all of its published content and its veracity. 

EFFICIENT LANGUAGE COACHING reserves the right to verify all comments and / or opinions of users before their final publication on the website. The user will be solely responsible for any false, inaccurate or outdated statements made and for the damages caused to EFFICIENT LANGUAGE COACHING or to third parties as a result of the breach of this duty.

The responsibility for the contents directly or indirectly published on the website rests solely and exclusively on the user and EFFICIENT LANGUAGE COACHING declines any responsibility for its veracity. It understands and accepts that EFFICIENT LANGUAGE COACHING only offers training services through courses for language coaches, certified and accredited by the ICF, the teaching of languages, registration for conferences, the sale of online courses and materials and for sale of audio or physical books.

By using this Website, the user accepts that most of the communications with EFFICIENT LANGUAGE COACHING are electronic (email or notices published on the Website).

For contractual purposes, the User agrees to use this electronic means of communication and acknowledges that all contracts, notifications, information and other communications that EFFICIENT LANGUAGE COACHING sends electronically comply with the legal requirements of being in writing. This condition will not affect the rights recognized by law to the User.

The User can send notifications and / or communicate with EFFICIENT LANGUAGE COACHING through the contact information provided in these Conditions and, where appropriate, through the contact spaces on the Website. Likewise, unless otherwise stipulated, EFFICIENT LANGUAGE COACHING may contact and / or notify the User by email or at the postal address provided.

The individual user agrees to make reasoned and reasonable use of the services of the web site and comply with the conditions of sale of EFFICIENT LANGUAGE COACHING, reserving EFFICIENT LANGUAGE COACHING right to limit if they saw fit.

The website is aimed at users regardless of their residence. EFFICIENT LANGUAGE COACHING does not ensure that the website complies with the laws of other countries, either totally or partially, since these Conditions of sale comply with the consolidated Spanish and European legislation, which is where the business activity is carried out.

It is strictly prohibited:

• Use the name of EFFICIENT LANGUAGE COACHING for professional or lucrative purposes directly or indirectly.
• Use the EFFICIENT LANGUAGE COACHING website for purposes other than the acquisition of books, materials or courses or registration for courses and events.
• Make false or fraudulent purchases. If it could reasonably be considered that a purchase of this nature has been made, it could be canceled and the competent authorities informed.
• The publication of offensive content, of any kind, sexist, racist, defamatory and / or contrary to current legislation in Spain and the European Union.
• Defame, abuse, harass, harass, threaten or infringe the legal rights, such as the rights of privacy or publicity, of others.
• Use the website for promotional purposes not expressly authorized by the EFFICIENT LANGUAGE COACHING team or the dissemination of unauthorized advertising content.
• Impersonate identity, with the legal consequences that derive from it.
• Disseminate, publish or request information that promotes the performance of any illegal act in its jurisdiction, including, but not limited to: electronic fraud, SPAM, Phishing, Spoofing, Forgery and any other type of conduct that is considered an illegal act.
• Make any fraudulent use of the website.

5. INTELLECTUAL AND INDUSTRIAL PROPERTY

The website is protected by intellectual and industrial property rights. By way of example, but not limited to, the contents, graphic design, source code, logos, texts, graphics, illustrations, photographs and other elements that appear on the website. Therefore, the user recognizes that the reproduction, distribution, commercialization, transformation and in general, any form of exploitation, by any procedure, of all or part of the website constitutes an infringement of the intellectual and industrial property rights of EFFICIENT LANGUAGE COACHING or the owner thereof, unless the user has obtained prior express authorization.

Any use other than EFFICIENT LANGUAGE COACHING, including the reproduction, modification, distribution, transmission, republication, arrangement or representation of any elements thereof is strictly prohibited except with the express written consent of EFFICIENT LANGUAGE COACHING.
The user may not modify or use any intellectual and industrial property in such a way that its disclosure is detrimental to EFFICIENT LANGUAGE COACHING.

EFFICIENT LANGUAGE COACHING will claimfor damages derived from the improper use by third parties of its intellectual and industrial property.

EFFICIENT LANGUAGE COACHING does not grant any license or authorization of use of any kind on its intellectual and industrial property rights or on any other right or property related to the website, the services or the contents.

6. PURCHASE OR ACQUISITION PROCESS

The users can buy their products / services on the site web by the media and established forms.

They must follow the online purchase and / or acquisition procedure of languagecoachingcertification.com, during which several products and / or services can be selected and added to the cart, basket or final purchase space and, finally, click on ” PLACE ORDER “.

Likewise, the User must fill in and / or check the information that is requested in each step, although, during the purchase process, before making the payment, the purchase details can be modified.

In the purchase process and always before the end of it, the user will have all the information regarding the final price of the course or complete product, including taxes, being the user responsible for providing their data correctly, including their data personal and bank details required by the system, truthfully and accurately.

Next, the User will receive an email confirming that EFFICIENT LANGUAGE COACHING has received their order or request to purchase and / or provide the service, that is, the order confirmation. And, where appropriate, you will also be informed by email when your purchase is being shipped. Where appropriate, this information could also be made available to the User through their personal connection space to the Website.

Once the purchase process is completed, the user can request the issuance of an invoice for the acquisition of the products or services by sending an email to [email protected]

The User acknowledges being up-to-date, at the time of purchase, of certain particular conditions of sale that concern the product and / or service in question and which are shown next to the presentation or, where appropriate, its image on its page of the Website, indicating, by way of example, but not exhaustive, and according to each case: name, price, components, weight, quantity, color, details of the products, or characteristics, the way in which they will be carried out and / o cost of benefits; and acknowledges that the completion of the purchase or acquisition order materializes the full and complete acceptance of the particular conditions of sale applicable to each case.

Purchases may be subject to security checks. The operation may be cancelled by EFFICIENT LANGUAGE COACHING if it does not pass the verification process.

EFFICIENT LANGUAGE COACHING not assume any responsibility how d or delivery of products and / or services will not be realized as a result of the inaccuracy or falsity of the information provided by the individual user to that effect.

The communications, purchase orders and payments that intervene during the transactions carried out on the website, could be archived and kept in the computerized records of EFFICIENT LANGUAGE COACHING in order to constitute a means of proof of the transactions, in any case, respecting the reasonable security conditions and the laws and regulations in force that are applicable in this regard, and particularly in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 Arbil, 2016, regarding the protection of the natural persons with regard to the processing of personal data and the free circulation of these data (RGPD) and Organic Law 3/2018, of December 5, on Protection of Personal Data and guarantee of digital rights (LOPDGDD), and the rights of users in accordance with the privacy policy of the website.

6.1 Prices and payment

The prices displayed on the website are final in Libra s sterling s and include taxes unless, by legal requirement, especially on taxes, is point and apply different matter.

Shipping costs are included in the final prices of the products as shown on the Website. Thus, EFFICIENT LANGUAGE COACHING performs delivery and / or shipping services through: Post or similar postal service.

In no case will the Website add additional costs to the price of a product or service automatically, but only those that the User has voluntarily and freely selected and chosen.

Prices may change at any time, but possible changes will not affect purchases with respect to which users have already received the purchase confirmation.

The accepted means of payment will be: Credit or debit card or paypal

EFFICIENT LANGUAGE COACHING uses all means to guarantee the confidentiality and security of the payment data transmitted by the User during transactions through the Website. As such, the Website uses a secure payment system SSL (Secure Socket Layer).

Credit cards will be subject to checks and authorizations by the issuing bank, if said entity does not authorize payment, EFFICIENT LANGUAGE COACHING will not be responsible for any delay or lack of delivery and will not be able to formalize any contract with the User.

Once EFFICIENT LANGUAGE COACHING receives the purchase order from the User through the Website, a pre-authorization will be made on the corresponding card to ensure that there are sufficient funds to complete the transaction. The charge on the card will be made at the time the User is sent the confirmation of the service provided in the form and, where appropriate, the established place.

6.2 Delivery

In the cases in which it is appropriate to carry out the physical delivery of the contracted good, the deliveries will be made in the following territory: To all the countries of the world.

Except for those cases in which there are unforeseen or extraordinary circumstances or, where appropriate, derived from the customization of the products, the purchase order consisting of the related products in each purchase confirmation will be delivered within the period indicated on the Website according to the shipping method selected by the User and, in any case, within a maximum period of 30 calendar days from the date of order confirmation.

If for any reason, attributable to it, EFFICIENT LANGUAGE COACHING could not meet the delivery date, it will contact the User to inform him of this circumstance and, he may choose to proceed with the purchase by establishing a new delivery date or cancel the order with full refund of the price paid. In any case, home deliveries are made on working days.

If it is impossible to deliver the order due to the User’s absence, the order could be returned to the warehouse. However, the carrier would leave a notice explaining where the order is located and how to get it delivered again.

If the User is not going to be at the place of delivery in the agreed time slot, they must contact the transport company to arrange delivery on another day.

If within 30 days natural since your order is available for delivery, and has not been delivered for reasons not attributable to EFFICIENT LANGUAGE COACHING, means that the user wishes to withdraw from the contract and it shall be deemed resolved. As a result of the termination of the contract, all payments received from the User will be returned, except for the additional costs resulting from the User’s own choice of a delivery method other than the less expensive mode of ordinary delivery offered by the Website., without any undue delay and, in any case, within a maximum period of 14 calendar days from the date the contract is considered terminated.

However, the User must bear in mind that the transport derived from the resolution may have an additional cost that may be passed on.

For the purposes of these Conditions, it will be understood that the delivery has occurred or that the order has been delivered at the moment in which the User or a third party indicated by the User acquires material possession of the products, which will be accredited by the signature of the receipt of the order at the agreed delivery address.

The risks that may arise from the products will be borne by the User from the moment of delivery. The User acquires ownership of the products when EFFICIENT LANGUAGE COACHING receives full payment of all amounts due in relation to the purchase or acquisition made, including shipping costs, or at the time of delivery, if it takes place in a moment after the full receipt of the amount to be paid by EFFICIENT LANGUAGE COACHING.

7. TECHNICAL MEANS TO CORRECT ERRORS

The User is made aware that in case they detect that there has been an error when entering data necessary to process their purchase request on the Website, they may modify them by contacting EFFICIENT LANGUAGE COACHING through the spaces of contact information enabled on the Website, and, where appropriate, through those enabled to contact customer service, and / or using the contact details provided in the first clause (General information). Likewise, this information could also be corrected by the User through their personal connection space to the Website.

In any case, the User, before clicking on “PLACE ORDER”, has access to the space, cart, or basket where their purchase requests are noted and can make modifications.

Similarly, the User is sent to consult the Legal Note and General Conditions of sale and, specifically, the Privacy Policy to obtain more information on how to exercise their right of rectification as established in Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data (RGPD) and in Organic Law 3/2018, of December 5, Protection of Personal Data and guarantee of digital rights (LOPDGDD).

8. CONTENT REMOVAL AND INHABILITATION

The website contains events and participation tools. The comments of the users in the participation mechanisms reflect their opinion and not the opinion of EFFICIENT LANGUAGE COACHING, who is not responsible for the opinions published by them in said mechanisms.

EFFICIENT LANGUAGE COACHING reserves the right to eliminate (ban) or modify any comment, of any type that it considers does not conform to the established norms and the correct functioning of the website, the user renouncing any claim for it.

9. RIGHT OF WITHDRAWAL

In the cases in which the user purchases products on or through the owner’s Website, they are assisted by a series of rights, as listed and described below:

The user, while consumer, can make a purchase on the Website and, therefore, he has the right to withdraw from this purchase within 14 calendar days without justification.

This withdrawal period will expire 14 calendar days from the day that the User or a third party authorized by him, other than the carrier, acquired material possession of the goods acquired on the EFFICIENT LANGUAGE COACHING Website or in the event that the goods make up your order are delivered separately, 14 calendar days from the day that the User or a third party authorized by him, other than the carrier, acquired material possession of the last of those goods that made up the same purchase order, or in the case If it is a service contract, 14 calendar days from the day the contract is signed.

To exercise this right of withdrawal, the User must notify EFFICIENT LANGUAGE COACHING of his decision. He may do so, where appropriate, through the contact spaces provided on the Website or through:

EFFICIENT LANGUAGE COACHING

Efficient Language Coaching Global SL, Apartado de correos 29, 43470 La Selva del Camp, Tarragona, Spain

The User, regardless of the means they choose to communicate their decision, must express clearly and unequivocally that it is their intention to withdraw from the purchase contract. In any case, the User may use the model withdrawal form that EFFICIENT LANGUAGE COACHING makes available as part attached to these Conditions, however, its use is not mandatory.

To meet the withdrawal period, it is sufficient that the communication unequivocally expressing the decision to withdraw is sent before the corresponding period expires.

In the event of withdrawal, EFFICIENT LANGUAGE COACHING will reimburse the User for all payments received, including shipping costs (with the exception of additional costs chosen by the User for a shipping method other than the less expensive method offered on the Website) without any undue delay and, in any case, no later than 14 calendar days from the date on which EFFICIENT LANGUAGE COACHING is informed of the User’s decision to withdraw.

EFFICIENT LANGUAGE COACHING will reimburse the User using the same payment method used by the User to carry out the initial purchase transaction. This refund will not generate any additional cost to the User. However, EFFICIENT LANGUAGE COACHING could retain said refund until the products or items of the purchase have been received, or until the User presents proof of their return, depending on which condition is met first.

The User can return or send the products to:

EFFICIENT LANGUAGE COACHING
Efficient Language Coaching Global SL, Apartado de correos 29, 43470 La Selva del Camp, Tarragona, Spain

And you must do so without any undue delay and, in any case, no later than 14 calendar days from the date EFFICIENT LANGUAGE COACHING was informed of the withdrawal decision.

The User acknowledges knowing that he must bear the direct cost of return (transport, delivery) of the goods, if any were incurred. In addition, they will be responsible for the decrease in the value of the products resulting from a handling other than that necessary to establish the nature, characteristics and operation of the goods.

The User acknowledges knowing that there are exceptions to the right of withdrawal, as set forth in article 103 of Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users and other complementary laws. By way of example, and not exhaustive, this would be the case of: personalized products; products that can deteriorate or expire quickly; Music or video CDs / DVDs without their packaging, as factory-sealed; products that for hygiene or health reasons are sealed and have been unsealed after delivery, the supply of goods made according to the specifications of the consumer and user or clearly personalized.

In this same sense, the provision of a service that the User could contract on this Website is governed, since this same Law establishes that the Right of withdrawal will not assist Users when the provision of the service has been fully executed, or when it has begun, with the express consent of the consumer and user and with the acknowledgment on their part that they are aware that, once the contract has been fully executed by EFFICIENT LANGUAGE COACHING, they will have lost their right of withdrawal.

In any case, no refund will be made if the product has been used beyond the mere opening of it, for products that are not in the same condition in which they were delivered or that have suffered any damage after delivery.

Likewise, the products must be returned using or including all their original packaging, instructions and other documents that accompany them, as well as a copy of the purchase invoice.

8.1 Return of defective products or shipping errors

These are all those cases in which the User considers that, at the time of delivery, the product does not conform to what is stipulated in the contract or purchase order, and that, therefore, they should contact EFFICIENT LANGUAGE COACHING immediately and let you know the existing disagreement (defect / error) by the same means or by using the contact information provided in the previous section (Right of Withdrawal).

The User will then be informed about how to proceed with the return of the products, and these, once returned, will be examined and the User will be informed, within a reasonable time, if the refund or, where appropriate, the replacement of the same.

The refund or replacement of the product will be made as soon as possible and, in any case, within 14 days from the date on which we send you an email confirming that the refund or replacement of the non-conforming item is appropriate.

The amount paid for those products that are returned due to a defect, when it actually exists, will be fully reimbursed, including delivery costs and costs that the User may have incurred to make the return. The refund will be made by the same means of payment that the User used to pay for the purchase.

In any case, the rights recognized in the legislation in force at all times for the User, as consumer and user, will always be observed.

8.2 Guarantees

The User, as consumer and user, enjoys guarantees on the products that can be purchased through this Website, in the legally established terms for each type of product, responding EFFICIENT LANGUAGE COACHING, therefore, for the lack of conformity of the same that is manifested within a period of two years from the delivery of the product.

In this sense, it is understood that the products are in accordance with the contract provided that: they conform to the description made by EFFICIENT LANGUAGE COACHING and possess the qualities presented in it; are suitable for the uses to which products of the same type are ordinarily used; and present the usual quality and benefits of a product of the same type and that are fundamentally expected from it. When this is not the case with respect to the products delivered to the User, the User must proceed as indicated in the section Return of defective products or error in shipping. However, some of the products that are marketed on the Website, could present non-homogeneous characteristics as long as these derive from the type of material with which they have been manufactured, and that therefore will form part of the individual appearance of the product, and they will not be a defect.

On the other hand, it could be the case that the User acquires a product of a brand or manufactured by a third party on the Website. In this case, and considering the User that it is a defective product, he also has the possibility of contacting the brand or manufacturer responsible for the product to find out how to exercise his legal guarantee right directly against them during the two years following the delivery of said products. For this, the User must have kept all the information in relation to the guarantee of the products.

10. AVAILABILITY

All purchase orders received by EFFICIENT LANGUAGE COACHING through the Website are subject to the availability of services and / or that no circumstance or force majeure (clause dieci nine of these conditions) affect the supply thereof and / or the provision of services.

If difficulties occur regarding the supply of books or not stay in stock, EFFICIENT LANGUAGE COACHING agrees to contact with the wearer and refund any amount that may have been paid as amount. This will be equally applicable in cases in which the provision of a service becomes unfeasible.

11. NOTIFICATION OF INFRACTIONS

In the event that the user infringes intellectual and / or industrial property rights or any other right of third parties, they will be warned by EFFICIENT LANGUAGE COACHING as soon as it becomes aware of such infringements to cease publishing the contents. violators. In this case, the user will be liable for such infractions.

If any person or entity considers that the contents published on the website infringe their rights to honor, privacy, image or any right, they may communicate this to EFFICIENT LANGUAGE COACHING by any of the contact channels that appear on the website with the matter “Violation of rights”, request its withdrawal and provide the following information:

1. identification of the rights protected by the legislation in force in this regard that are considered violated,
2. identification of the contents that allegedly violate the rights in question with information reasonably sufficient to allow EFFICIENT LANGUAGE COACHING to locate said material on the website,
3. information on the contact details (physical or electronic address and telephone number) so that EFFICIENT LANGUAGE COACHING can communicate with said person or entity,
4. a statement in which said person or entity affirms that the information included in the notification is true and accurate and that it is the owner of the rights allegedly violated or that it is authorized or authorized to act on its behalf and,
5. copy of ID, passport or other document that proves your identity.

EFFICIENT LANGUAGE COACHING will respond to the request and if it considers that the person or entity has justified reasons or causes to request the withdrawal of such content, it will proceed to its immediate elimination from the website so that they are not accessible by users even from memory cache.

12. OBLIGATIONS AND GUARANTEES OF EFFICIENT LANGUAGE COACHING

EFFICIENT LANGUAGE COACHING, as owner and managing entity and administrator of the website, will guarantee:

• The correct adaptation and functionality of the website for the fulfillment of the object indicated in section 2 of these Conditions of sale.
• What will make their best efforts available to users in order to achieve excellence in the operation of the website. In this sense, EFFICIENT LANGUAGE COACHING undertakes to diligently process claims or complaints from users and users or third parties who may have incurred any type of irregularity.
• Make available to users their best efforts in order to guarantee the security and availability of the information hosted on their servers.
• Provide the user with the information they require in relation to access and use of the website.
• Ensure the proper functioning of the website.
• Diligently carry out the proper and necessary tasks, of any nature, for the proper management and operation of the website.

13. PRIVACY
    

EFFICIENT LANGUAGE COACHING treat to all information entered on the website, in accordance with the Privacy Policy identified on the website EFFICIENT LANGUAGE COACHING as indicated by the General Data Protection Regulation 2016/679 EU and the Organic Law Protection of Personal Data and guarantee of digital rights 3/2018, as data controller for the data included on the website.

You can exercise your rights of access, rectification, deletion, opposition and, where appropriate, portability and limitation, by sending an email to [email protected] You can consult the additional and detailed information on data protection at: languagecoachingcertification.com

14. DURATION AND TERM

These conditions of sale shall come into force at the time the individual user access to the website and will last indefinitely, while it access to the website.

15. RESIGNATION

No waiver by EFFICIENT LANGUAGE COACHING to a specific right or legal action or the lack of requirement by EFFICIENT LANGUAGE COACHING for the strict compliance by the User of any of its obligations will imply, nor a waiver of other rights or actions derived from a contract or Conditions, nor will it exonerate the User from compliance with their obligations. Likewise, no resignation by EFFICIENT LANGUAGE COACHING to any of these Conditions or to the rights or actions derived from a contract will take effect, unless it is expressly established that it is a resignation and it is formalized and communicated to the User in writing.

16. NULLITY

If any of these Conditions were declared null and void by a firm resolution issued by the competent authority, the rest of the clauses will remain in force, without being affected by said declaration of nullity.

17. ENTIRE AGREEMENT

These Conditions and any document to which express reference is made in these constitute the entire agreement between the User and EFFICIENT LANGUAGE COACHING in relation to the object of sale and replace any other agreement, agreement or prior promise agreed verbally or in writing by the same parts.

The user and EFFICIENT LANGUAGE COACHING acknowledge having consented to the conclusion of a contract without having relied on any statement or promise made by the other party, except that which is expressly mentioned in these Conditions.

18. COMPENSATION

The user or the user undertakes to indemnify, defend in lawsuit and exonerate EFFICIENT LANGUAGE COACHING from all responsibility, against claims from third parties, filed based on, or derived from, access by the user or the user of the website of EFFICIENT LANGUAGE COACHING and the use made of it, the information provided or failure of this of these terms and conditions.

19. WAIVER OF LIABILITY

Unless otherwise provided by law, EFFICIENT LANGUAGE COACHING will not accept any responsibility for the following losses, regardless of their origin:

• any losses that were not attributable to any breach on your part;
• business losses (including lost profits, income, contracts, anticipated savings, data, loss of goodwill, or unnecessary expenses incurred); or from
• any other indirect loss that was not reasonably foreseeable by both parties at the time the contract for the sale of the products was formalized between both parties.

Likewise, EFFICIENT LANGUAGE COACHING also limits its liability in the following cases:

• EFFICIENT LANGUAGE COACHING applies all measures to provide a faithful display of the product on the Website, however, it is not responsible for the minimum differences or inaccuracies that may exist due to lack of resolution of the screen, or browser problems that are use or others of this nature.
• EFFICIENT LANGUAGE COACHING will act with the utmost diligence in order to make available to the company in charge of transporting the product that is the object of the purchase order. However, it is not responsible for damages arising from a malfunction of transport, especially for causes such as strikes, road retentions, and in general any other specific to the sector, which result in delays, losses or theft of the product.
• Technical failures that, due to fortuitous or other causes, prevent a normal operation of the service through the Internet. Lack of availability of the Website for maintenance or other reasons, which prevents having the service. EFFICIENT LANGUAGE COACHING uses all the means at its disposal in order to carry out the process of buying, paying and shipping / delivery of the products, however, it disclaims responsibility for causes that are not attributable to it, unforeseeable circumstances or force majeure..

EFFICIENT LANGUAGE COACHING will not be responsible for the misuse and / or wear and tear of the products that have been used by the User. At the same time, EFFICIENT LANGUAGE COACHING will not be responsible for an erroneous return made by the User. It is the User’s responsibility to return the correct product.

EFFICIENT LANGUAGE COACHING will not be liable for damages arising from the use of the website, nor for any action taken based on the information provided therein.

EFFICIENT LANGUAGE COACHING is not responsible for possible security errors or disconnections that may occur or for possible damage that may be caused to the computer system of the user (hardware and software), the files or documents stored therein, such as As a result of the presence of viruses on the user’s computer, using it to connect to the website, or a malfunction of the browser or the use of outdated versions of it.

In general, EFFICIENT LANGUAGE COACHING will not be responsible for any breach or delay in the fulfillment of any of the obligations assumed, when it is due to events that are beyond its reasonable control, that is, they are due to force majeure., and this may include, by way of example, but not exhaustive:

• Strikes, lockouts or other industrial action.
• Civil commotion, revolt, invasion, threat or terrorist attack, state of alarm, war (declared or not) or threat or preparations for war.
• Fire, explosion, storm, flood, earthquake, subsidence, epidemic or any other natural disaster.
• Impossibility of using trains, boats, airplanes, motor transport or other means of transport, public or private.
• Inability to use public or private telecommunication systems.
• Acts, decrees, legislation, regulations or restrictions of any government or public authority.

In this way, the obligations will be suspended during the period in which the force majeure continues, and EFFICIENT LANGUAGE COACHING will have an extension in the term to fulfill them for a period of time equal to the duration of the force majeure. EFFICIENT LANGUAGE COACHING will use all reasonable means to find a solution that allows it to comply with its obligations despite the cause of force majeure.

20. LIABILITY AND LIMITATION OF LIABILITY FOR LINKS FROM OTHER WEB PAGES TO EFFICIENT LANGUAGE COACHING

The user who wishes to offer content from the EFFICIENT LANGUAGE COACHING website on their own website may enter a link that links their website with the home page of the EFFICIENT LANGUAGE COACHING website.

The web pages that offer a link to the EFFICIENT LANGUAGE COACHING website may use the brand, logo, trade name and / or any other distinctive sign of EFFICIENT LANGUAGE COACHING only and exclusively in the cases legally authorized or expressly permitted by EFFICIENT LANGUAGE COACHING.

The user may not reproduce the EFFICIENT LANGUAGE COACHING website in any way on their own website nor may they establish frames or frames of any kind that surround the website or allow it to be viewed through different Internet addresses or together with other people’s content. to the same, in a way that produces or may cause error or confusion in the public about the origin of the contents, implies an act of unfair comparison or imitation, serves to take advantage of the reputation and brand of EFFICIENT LANGUAGE COACHING or any other way prohibited by applicable law.

The user who introduces the link to the EFFICIENT LANGUAGE COACHING website may not, under any circumstances, make false or inaccurate statements about EFFICIENT LANGUAGE COACHING, its members, and / or users or users or about the quality of the content offered.

The web pages in which the link to the EFFICIENT LANGUAGE COACHING website is offered will not offer illegal, harmful, contrary to morals and good customs, content that produces or may produce the false idea that EFFICIENT LANGUAGE COACHING endorses or supports the ideas, manifestations or actions of said users or that are inappropriate in relation to the activity carried out by EFFICIENT LANGUAGE COACHING.

21. LIABILITY AND LIMITATION OF LIABILITY FOR LINKS FROM EFFICIENT LANGUAGE COACHING TO OTHER WEB PAGES

In order to help the user to search for information or services of interest, the EFFICIENT LANGUAGE COACHING website may include hyperlinks or links to other websites that are not owned or controlled by EFFICIENT LANGUAGE COACHING. EFFICIENT LANGUAGE COACHING does not control the contents, the Legal Conditions, the privacy policies or the practices of third party websites, nor does it assume any responsibility for them.

The user acknowledges and accepts that access to other websites does not imply that EFFICIENT LANGUAGE COACHING recommends and approves their content and that EFFICIENT LANGUAGE COACHING will not be responsible for any loss or damage that the user or user may suffer as a result. of the availability of the aforementioned websites, or as a result of the credibility that it gives to the completeness, precision or existence of any information offered through said websites.

EFFICIENT LANGUAGE COACHING will withdraw from the website or prevent access to those links that refer to illegal activities or harmful to the rights or property of a third party provided that a competent body has so declared, as established by current regulations.

22. ADVERTISING

The website may host advertising content. Advertisers are solely responsible for ensuring that the material submitted for inclusion on the website complies with the laws that may be applicable in each case. EFFICIENT LANGUAGE COACHING will not be responsible for any errors, inaccuracies or irregularities that the advertising or sponsor content may contain.

23. COMPLAINTS AND CLAIMS

EFFICIENT LANGUAGE COACHING will respond to claims received in the shortest possible time and in any case within a maximum period of one month from the presentation of the claim.

In addition, EFFICIENT LANGUAGE COACHING, has official claim sheets available to consumers and users, and that they can request from EFFICIENT LANGUAGE COACHING at any time, using the contact information provided at the beginning of these Conditions (General Information).

24. APPLICABLE LAW AND JURISDICTION

EFFICIENT LANGUAGE COACHING will cooperate with the justice and the competent authorities when required, in preventing fraud, impersonation, or any illegal activity or contrary to current legislation.

These Conditions will be governed and interpreted as confirmation with current legislation.

Any controversy, claim or dispute concerning the interpretation, execution and / or termination of these Terms of Sale is subject to the Courts in Spain.

Information to the buyer about the conflict resolution platform @ E-commerce.

Likewise, if a dispute arises from the conclusion of this purchase contract between EFFICIENT LANGUAGE COACHING and the User, the User as a consumer may request an out-of-court settlement of disputes, in accordance with article 14.1 of Parliament Regulation (EU) 524/2013 Council, of May 21, 2013, on online dispute resolution in consumer matters and amending Regulation (EC) 2006/2004 and Directive 2009/22 / EC. You can access this method through the following website: http://ec.europa.eu/consumers/odr/.